Last Updated: March 30, 2026
Welcome to The iPhone Guy. By accessing our website, purchasing products, or using our services, you agree to the following Terms & Conditions.
By completing a purchase, you acknowledge and agree to these Terms & Conditions, including our Returns & Warranty Policy.
By using this website or purchasing from us, you confirm that:
We reserve the right to refuse service to anyone at our discretion.
We sell refurbished devices and accessories. All products are tested for functionality and described as accurately as possible.
We do not guarantee that product descriptions, images, pricing, or availability are error-free. Inventory may change without notice.
Devices are sold based on listed condition (e.g., Excellent, Good, etc.). Cosmetic condition is subjective and may vary slightly but does not affect functionality unless stated.
We reserve the right to document device condition, serial numbers, and functionality prior to sale.
Customers are responsible for verifying:
All sales are final.
We reserve the right to cancel or refuse any order due to:
Payments are processed securely through third-party providers. We do not store full payment card information.
We reserve the right to accept or decline any order at our discretion.
Additional verification (including identification) may be required to prevent fraud.
Once an order is placed, modifications may not be possible. Please contact us immediately if assistance is needed.
Orders may be shipped or picked up in-store.
Customers are responsible for providing accurate contact and shipping information. We are not responsible for issues caused by incorrect information.
All sales are final. We do not accept returns for:
Devices are not sold for trial or short-term use.
All devices include a limited warranty.
Please refer to our Returns & Warranty Policy for full details.
Any claims related to a purchase must be made within the applicable warranty period.
The customer’s sole remedy for any issue is limited to repair, replacement, or store credit as outlined in our Warranty Policy.
We do not guarantee compatibility with all carriers, networks, or eSIM configurations. Customers are responsible for verifying compatibility prior to purchase.
Battery life will vary based on age and usage. Unless otherwise stated, original battery performance is not guaranteed.
We do not guarantee future software updates, compatibility, or manufacturer support for any device.
Accessories and third-party products may vary in performance and compatibility. We are not responsible for manufacturer limitations.
We reserve the right to cancel orders, request verification, or refuse transactions suspected of fraud.
We are not responsible for unauthorized transactions made using fraudulent payment methods.
By completing a purchase, you agree to contact us first to resolve any issues before initiating a chargeback.
Unauthorized chargebacks may result in denial of future service.
To the maximum extent permitted by law, The iPhone Guy shall not be liable for:
In all cases, our total liability shall not exceed the amount paid for the product.
We do not guarantee that the website will be uninterrupted or error-free.
All content on this website, including text, images, and branding, is the property of The iPhone Guy and may not be used without permission.
We are not liable for delays or failure to perform due to events beyond our control, including shipping disruptions, natural disasters, or supply chain issues.
These Terms are governed by the laws of the State of Oregon.
Any disputes shall be resolved exclusively in the courts located in Deschutes County, Oregon.
These Terms constitute the entire agreement between you and The iPhone Guy and supersede any prior agreements or communications.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Failure to enforce any provision of these Terms shall not be considered a waiver of our right to enforce such provision in the future.
We may update these Terms at any time. Continued use of our services constitutes acceptance of any changes.
The iPhone Guy
Bend, Oregon
541-525-2581
www.bendoregoniphonerepair.com
